Claims

CLAIMS PROCEDURES

Please open and complete the required claim form. Once we receive your completed claim form then we will process it as quickly as possible.

Fax the completed form to 0800 638 544 or scan and email to reception@igroup.co.nz Or post to us at Private Bag 92116, Victoria Street West,  Auckland 1142.
If you need to discuss a specific matter relating to any claim, please call us on 09 623 5333

	General Insurance Claim Form.pdf
	Motor Vehicle Claim Form.pdf

Clarity by 20/20 Claims

For all claims Please refer to the optometrists that you purchased your glasses from.

Pro-Sure Landlords Insurance Claims

For Pro-Sure Landlord Insurance clients first click on the link below If you need to discuss a specific matter relating to a claim then call us on 0800 699 800 .Please identify yourself as a Pro-Sure client to receive priority processing and we'll get the wheels in motion as rapidly as possible.

http://www.prosure.co.nz

Platinum Auto Insurance Claims

For Platinum Auto Insurance clients first click on the link below If you need to discuss a specific matter relating to a claim then call us on 0800 250 6000 Please identify yourself as a `Platinum' client to receive priority processing and we'll get the wheels in motion as rapidly as possible.

Please understand that prestige cars generally take longer to repair however we believe that it is worth the time and effort to safeguard the performance, appearance and value of your car. We will work to optimise the repair time and reduce your inconvenience of being without your own vehicle. Your Platinum policy also provides a courtesy or rental car for your convenience if your car is being repaired or has been stolen.

http://www.platinumautoinsurance.co.nz/wawcs0140641/Claims.html

Other Motor Vehicle Claims

If you need to discuss a specific matter relating to claims then call us on 09 6235333.

For all other motor vehicle claims, Crash Management will give you immediate assistance to manage all arrangements for your claim, and will arrange a courtesy vehicle when required. Call 0800 227 274 for Crash Management services. Click on the link below for more details

http://crashbrokers.co.nz/

With motor vehicle claims we will work to optimise the repair time and reduce your inconvenience of being without your own vehicle.

Some circumstances warrant a full signed Motor Claim Form, if this is requested then  click here to download a Motor Claim Form  to complete, sign and return.